Terms & Conditions

Welcome to The Ember Bar Candles (“we”, “us”, “our”).
These Terms and Conditions (“Terms”) govern your use of our website [emberbarcandless.in] (“Site”) and any purchase of our products. By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please refrain from using our Site.

  1. Eligibility
    • You must be at least 18 years old(or the legal age in your jurisdiction) to use our Site and purchase products.
    • By using our Site, you confirm that you have the legal capacity to enter into binding contracts.
  1. Product Information & Variations
  • All our candles are handcrafted, and slight variations in color, fragrance, or finishmay occur. These natural differences will not be considered defects.
  • Product images on the Site are for reference only. Actual items may vary slightly due to handmade processes.
  1. Orders & Pricing
  • All orders are subject to product availability.
  • Prices are listed in Indian Rupees (INR)and are inclusive of GST (GSTIN: [07RKRPS9148M1ZK]).
  • We reserve the right to modify prices or correct errors without prior notice. If an error occurs in pricing or product details, we may cancel or amend the order.
  1. Payments
  • Payments must be made using the secure payment methods available at checkout.
  • By completing a purchase, you confirm that the payment method used belongs to you or you are authorized to use it.
  1. Shipping & Delivery
  • We currently ship across India.
  • Delivery timelines and charges are specified in our Shipping Policy.
  • While we strive for timely deliveries, delays may occur due to courier or logistical issues beyond our control.
  1. Returns, Exchanges & Refunds
  • Our return, exchange, and refund process is outlined in detail in our Return & Refund Policy.
  • Customers are encouraged to review this before making a purchase.
  1. Intellectual Property
  • All content on this Site—including brand name, logo, text, designs, product images, and graphics—is the intellectual property of Ember Bar Candles or its licensors.
  • You may not reproduce, copy, modify, or distribute any content without prior written permission.
  1. Prohibited Use of Site

You agree not to:

  • Use the Site for unlawful purposes;
  • Attempt to gain unauthorized access to systems or networks;
  • Engage in scraping, data mining, or harmful content distribution;
  • Impersonate the brand or misrepresent your association with us.
  1. Disclaimers
  • Our Site and products are provided “as is”without warranties of any kind, whether express or implied.
  • We do not guarantee uninterrupted, error-free, or secure Site access.
  • Candle safety: Our candles are designed for decorative and fragrance purposes. Customers are responsible for safe use, including keeping products away from flammable items, children, and pets.
  1. Limitation of Liability
  • To the fullest extent permitted by law, Ember Bar Candles shall not be liable for indirect, incidental, or consequential damages arising from Site use or product purchases.
  • Our maximum liability for any claim shall not exceed the total amount paid by you for the order in question.
  1. Indemnification

You agree to indemnify and hold harmless Ember Bar Candles, its owners, employees, and affiliates from any claims, damages, or liabilities resulting from:

  • Your misuse of the Site,
  • Violation of these Terms, or
  • Violation of any third-party rights.
  1. Modifications to Terms
  • We may update these Terms from time to time. Any changes will be posted with a revised “Last Updated” date.
  • In case of material changes(such as refund or shipping policy updates), customers will be notified via the Site or email.
  1. Governing Law & Dispute Resolution
  • These Terms are governed by the laws of India.
  • Jurisdiction for disputes shall be with the courts of Delhi, India.
  • Before initiating legal proceedings, customers are encouraged to contact us at [themberbar@gmail.com]so we may attempt an amicable resolution.