Privacy Policy

This Privacy Policy explains how The Ember bar (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.emberbarcandless.in (the “Site”) or otherwise interact with us. By using our Site and Services, you agree to the practices described below.

  1. Information We Collect
We may collect the following types of information:
  1. a) Information you provide directly
    • Contact details (name, phone number, email, billing/shipping address).
    • Order details (products purchased, payment confirmation, delivery preferences).
    • Account details (if you create an account: username, password).
    • Customer support queries or feedback.
  1. b) Information collected automatically
  • Device details (IP address, browser type, operating system).
  • Usage data (pages viewed, time spent, clicks).
  • Cookies & tracking technologies (see Section 4).
  1. c) Information from third parties
  • Payment processors (for secure payments).
  • Delivery partners (for order fulfillment).
  • Analytics providers or plugins integrated into WordPress.
  1. How We Use Your Information
We use your personal information to:
  • Process and deliver your orders.
  • Communicate about your orders, returns, or support requests.
  • Improve our Site, services, and customer experience.
  • Send you marketing updates (only if you consent).
  • Comply with legal or regulatory requirements.
  • Detect and prevent fraud or unauthorized activity.
  1. How We Share Your Information
We do not sell your data. We may share your information only with:
  • Payment providers(e.g., Razorpay, PayPal, banks).
  • Logistics partners(courier and delivery services).
  • Technology service providers(WordPress hosting, email services, analytics).
  • Legal authorities(if required by law or to protect our rights).
  1. Cookies & Tracking
Our Site uses cookies and similar technologies to:
  • Remember your preferences.
  • Analyze how visitors use our Site.
  • Enable secure checkout and payment.

You may disable cookies through your browser settings, but some features may not function properly.

  1. Data Retention & Security
  • We retain your information only as long as necessary for order processing, customer support, and legal compliance.
  • We implement reasonable technical and organizational measures to safeguard your data. However, no system is 100% secure.
  1. Your Rights

You may request to:

  • Access the personal data we hold about you.
  • Correct or update your information.
  • Request deletion of your data (except where retention is legally required).
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at the details below.

  1. Children’s Privacy

Our Site and Services are not intended for children under 18. We do not knowingly collect information from minors.

  1. International Users

If you access our Site from outside India, your information may be processed in India where data protection laws may differ from your country.

  1. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. The updated version will be posted on this page with a revised “Last Updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

The Ember bar
Email: [themberbar@gmail.com]